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Use email and calendar history in Shuffle
Shuffle builds each card from what's saved on the contact in Dex and the most recent message on each connected channel. It doesn't use email or calendar history, so for contacts you mostly email or meet with, the card has little to say about why they came up. Request: draw on connected email and calendar history (past meetings, recent threads, how you met) when explaining why a contact surfaced and suggesting what to say.
Enhance contacts whose LinkedIn profiles are private
Enhance contact only works for public LinkedIn profiles, so contacts with private profiles can't be refreshed, including their work history. Request: let Enhance use the user's own LinkedIn session, so it can update profiles the user is able to see while signed in to LinkedIn.
Label group threads in Recent interactions
When you share several group chats and a 1:1 thread with someone, Recent interactions shows one message thread with no indication of whether it's a group or a direct conversation. Request: list each active thread with the person, and label group threads with the group name or the other participants so they're easy to tell apart from 1:1s.
Show more than one recent interaction per channel on contact profiles
Recent interactions on a contact profile currently shows only the latest item for each channel (one message thread, one call, one email). For people you're in touch with often, that hides how often you actually talk. Request: show the last few items per channel (for example 3 to 5), with a "show more" option to expand the list.
Fathom integration updates contact notes & Last Interaction automatically after a meeting
It would be awesome if, after every Fathom meeting, contact notes could be updated based on the contents of the meeting, and the last interaction would be updated automatically.
Give the Dex interface more color — accent colors or a brighter theme
Let people add more color to the Dex interface — an accent color, or a theme with more contrast between areas of the screen. Current gap: The web app ships Light, Dark and System themes and nothing else. There is no accent color and no way to give parts of the screen their own color, so a user who finds the default palette flat has no setting to reach for. Desired outcome: An accent color choice that carries through buttons, highlights and selected rows. More visual separation between regions of the screen, so the layout reads at a glance. Keep the current look available as the default for people who prefer it.
Pull dates and action items out of synced LinkedIn messages
When Dex syncs LinkedIn messages, read them for dates and action items and surface what needs doing — ideally as a reminder on the contact. Current gap: LinkedIn messages land on the contact timeline, but nothing reads them. A date someone proposes in a DM, or a follow-up you promised, only exists inside the message text, so you have to reread the thread to find it. Desired outcome: Detect dates and commitments mentioned in synced LinkedIn messages. Surface them against the contact, and offer to create a reminder from one. Keep it reviewable — the user confirms before anything is added.
Description Box Blank Lines
I often use blank lines in the description box to separate different tidbits about someone. It used to work that way, but now all blank lines are removed when saved.
CSV import mode that updates existing contacts (match by email or Dex ID)
Today a CSV import always creates new contacts. Requested: an import mode that matches each row to an existing contact, by email address or by Dex contact ID, and updates that contact's fields instead of creating a duplicate. Use case: export contacts, clean up or enrich the data in a spreadsheet, then re-import it to update the same records in bulk.
Back and forward navigation in the desktop app
Add a way to go back to the previous screen in the desktop app. Clicking a link inside Dex, for example a tag on a contact's profile, replaces the current screen, and there is no back button, keyboard shortcut or mouse back-button support to return to where you were. Open in New Tab helps when you plan ahead, but not when you are clicking through quickly.
Reddit Messages Integration
Integrate Dex with Reddit > automatically pulling direct messages and logging them as last interactions. Raised through support, with a tightly scoped ask: Reddit DMs as another messaging source for Dex's existing interaction tracking, behaving the way LinkedIn messages do today. Associate a Reddit conversation with a contact, update Last Interaction when messages are exchanged, retain the latest message snippet for context, and link back to the conversation. Explicitly out of scope per the request: Reddit profile syncing, posts and comments, and any other Reddit-specific features. The use case is customer-discovery outreach, where the value is remembering who was spoken to, when, and what about, so follow-ups land correctly.
In CONTACT INFO: "Company" should be "Organization"
“Company” (which implies a for-profit enterprise) is less inclusive than “organization” (which would be inclusive of higher-education institutions, government agencies, friends from your religious institution, etc)
Feature request: ORCID as a first-class social linkl
ORCID [1] is a “free, unique, persistent identifier (PID) for individuals to use as they engage in research, scholarship, and innovation activities.” Many academics use this instead of LinkedIn as a professional handle. Feature request: include this in the default options in “social links” [1] https://orcid.org/
Business Card Fix
When scanning a new card, It never crops the card properly. The default cropping is way off. It is not difficult to do an automatic cropping of the card so it is clear and readable before the OCR. After an event, there are way too many cards that need to be cropped manually. Not useful.
Write AI message suggestions in my language, not just the interface
AI Assist and Copilot should write suggested messages and replies in my own language, and ideally in the language of the contact I'm writing to, instead of only in English. Current gap: Conversation starters and drafted emails always come back in English. Having to copy them out and translate them somewhere else defeats the point — for German-speaking users in Germany, Austria and Switzerland, English suggestions aren't usable day to day. Copilot chat will answer in German if you write to it in German, but the generated suggestions themselves don't follow, and there is no language setting for them. Desired outcome: German supported as a language for AI-generated messages, at minimum Automatic language selection per contact or per message, matching the language of the person being written to A manual switch to override the automatic choice
Enrichment bad matches - why?
Claude caught a bunch of bad matches in enrichment. Any suggestions on improving this?
Hide the Shuffle counter, or turn Shuffle off
The number shown next to Shuffle is the remaining daily shuffle allowance, but visually it reads as an unread notification badge, and it does not clear the way a notification would. Requested by a customer who uses badge counts as a signal that something needs action, and finds a permanent number in the header a standing distraction. They asked for either a control to hide the counter, or a way to turn Shuffle off entirely. Raised without urgency. There is currently no setting in either the web or mobile app to hide the counter or disable Shuffle.
Option to count email correspondence only after a reply
Provide an optional mode in which an outbound email does not count or advance correspondence until the recipient replies. Preserve current behavior by default.
Scheduled weekly contact export
Let me set up an automatic export of my contacts (and optionally notes) on a schedule, for example once a week, instead of exporting by hand from Settings → Import / Export. Current gap: exports are one-shot downloads only. The only way to get a recurring copy today is to pull contacts through the Dex User API from your own script. Desired outcome: Pick a cadence (weekly or monthly) and which files to include (contacts, notes, network updates). Receive the CSV by email or a download link when it is ready. Keep manual exports available as they are today.
Remove write permission requirement to gmail/calendar
It should be possible to grant read-only access to gmail + calendar as opposed to being forced to grant full read/write access or nothing.