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Prevent Incorrect Auto-Merges (Same Name, Different Entities)

Details: When importing contacts via API, Dex is automatically merging contacts that share the same name (e.g., “Career Center”), even when they represent different institutions and unique emails. Example cases: Multiple “Career Center” contacts across different colleges Distinct emails and organizations Still merged into a single contact This results in: Multiple emails incorrectly attached to one contact Loss of organizational separation Corrupted CRM data structure Requested improvements: Include email domain + organization + metadata in merge logic Do NOT merge when: Emails differ significantly Company/institution differs Add a “strict mode” for API imports (no auto-merge) Option to disable auto-merge entirely during bulk imports

Dex Operations 21 days ago