Synchronize communication history via smartphone app and make KiT suggestions on dashboard
By getting communications history (not message details, but just the statistics of the calls and messages sent, metadata), you can make a tab on the dashboard to suggest contacts and people to add to your "keep in touch" list - similar to friends suggestions in facebook.
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Comments2
Feb 11, 2025
CJ
May 8, 2023
"It would be helpful if users in Profile view could see email statistics pulling from the tool of choice, such as Sends, Opens, Clicks, etc. It could be a paid integration or Add-on, but it would definitely add value and help enrich the relationship (Possible AI interjection to show rank or score relationship strength based on engagement)"