Smart keep-in-touch frequencies
It can feel somewhat superficial to group contacts in the groups as they are, especially as relationships change over time. I think it would be extremely useful if the keep-in-touch frequencies of different contacts was based on the frequency of interactions logged in the timeline, perhaps an average of the intervals between all interactions with the contact?
Log in to comment and vote
Comments8
Feb 18, 2025
Lee Salazar
Dec 4, 2021
This sounds like a great starting place for newly-imported contacts. I would still want to be able to manually adjust the frequency.
Marco Farrugia
Nov 9, 2021
Looks like this idea didn't gain a lot of traction :( What a shame! I still think it would be a fantastic idea to allow keep-in-touch frequencies to be automatically calculated from timeline event frequency.
Benuel Ganesan
Sep 28, 2021
Even within a group - desired frequencies can change.
Tzvika Barenholz
Sep 27, 2021
this is a huge idea. should be part of the permanent roadmap. happy to help brainstorm what smart should mean here
Marco Farrugia
Sep 28, 2021
Tzvika Barenholz: Agreed. My first thought is simply to keep track of the number of days between the first interaction logged and the most recent, and divide it by the number of events logged minus one. There are obviously much more effective ways of doing it, but this seems a good place to start and might be relatively easy to set up.
David Newberry
Nov 25, 2020
Love this idea. For me it's more about personal capacity management -- just starting up here I am hesitant to set a cadence for too many contacts because I'm going to have 100 people that I'm overdue on (some of which I have contacted but haven't recorded history, others I haven't yet). Not critical but could make for a friendly onboarding experience for users. I think Contactually did something like this originally (i.e., it would limit how many keep-in-touch nudges it would provide and it would be random from the set of "overdue" contacts
Ronnie Ledesma
Nov 18, 2020
This would be helpful. If I may expand on the idea, here's what I was thinking:
The one things that's making me crazy right now is the linear keep-in-touch intervals. What I'm finding is that it doesn't make sense for me to keep in touch with people every week or every two weeks or every three months.
I'd really like to see more of a spaced repetition approach. In fact, I've wondered if there are any psychological studies on length of time between contacts for keeping a relationship "warm."
"Contact Warm Up" Variable Reminder
For example, let's say I meet a new person and get their business card, and I want to stay in touch. How about an interval for staying on that person's radar, a "Contact Warm Up" as it were:
"Long Time Friend/Family" Variable Reminder
On the other hand, for longtime friends, it might be more of an "Orbit." As a thought: the Earth moves around the sun about every 365 days, yet it's not always equidistant to the sun, but an elliptical orbit. I'd like to do that with people are fixtures in my life. Maybe that looks like:
--> The benefit of the "Orbit" track is that it helps me space out all the people with whom I'd like to stay in touch. It also makes it so that I don't have 20 people every day that I need to connect with.
Whereas, for people I naturally have contact with on a frequent basis, they're on a "Special Occasions Only" track, which I can set up with Custom Reminders.
Something like this, I think, is how relationship really work, unless one's entire Dex is made up of potential clients--hey! That might be a great edition--the "Sales Track."