Select correct information when merging contacts
Sometimes two versions of a contact (e.g. local and LinkedIn) have different information (e.g. photo, email, etc.). Merging currently replaces one set of information, with no opportunity to choose which information remains.
It would be great if, when merging, any conflicting fields were highlighted (e.g., both photos) and the user was given the opportunity to choose which information to keep in that field for the merged contact.
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Comments10
Glenn Grant
Mar 25, 2023
Please! This is such a critical flaw in Dex and so many other personal/CRM's like it. We need to be able to trust our data isn't going to be corrupted.. and the simplest way to do that is to put a human (us) in the loop to confirm.
Ryan Pistorius
May 5, 2025
Not to name a competitor, but I did note that another personal CRM – whose name rhymes with "Play" – has a similar option with photos. Once two or more contacts are merged, opening the "Edit" menu and clicking on the photo will allow you to switch between the contact's various photos (Facebook, LinkedIn, your phone contact, etc.) and choose whichever one you prefer.
It isn't smart enough to do this with other data, so fingers crossed Dex can beat Cla– uh, I mean, "the other program" – to the punch!
Feb 20, 2025
Feb 11, 2025
Feb 6, 2025
Joerg Sauer
Dec 10, 2024
Names getting messed up is my biggest issue: M Nur Fabri Prastio becomes M Nur
CJ
Nov 4, 2024
Add this option when merging contacts
CJ
Dec 1, 2023
Feedback from user: Perhaps a way to do it is if we "star" the main contact card or bake some sort of priority based on the medium.
Ryan Pistorius
Feb 6, 2025
CJ, I agree generally, but I’d love for it to be field by field. For example, keep the new photo from Facebook, the job title from LinkedIn, and the phone number from my personal contact card.
Prioritizing one medium over the others risks replacing good information with inferior information, especially given that different contacts may be inconsistent in how they use LinkedIn / Facebook / etc.
Glenn Grant
May 18, 2022
Ideally I would like to see all of the data that is going to be merged, and get to pick whether one side (left), the other (right), or some measure of both are going to be the data I end up with; probably with the ability to optionally edit it at the point of it being merged.
Tools that offer merging, but then do so 'blindly' without telling me what's about to happen to my data honestly scare me, and make me not want to use/trust the merge feature in case it overwrites/wipes out important data.