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Personalized Email / Mass Email / Templated email / Mail merge / bulk email variables / scale mail

Be able to send mail merge emails across contacts. Emails like:

Hi (firstname),
XYZ

Status: In Progress23 comments

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Comments23

  • Erik Jan

    •

    Aug 19, 2022

    When I reviewed an alternative to Dex, the personalized email functionality was a key consideration. I still went with Dex because of the powerful mobile app functionality. This functionality would be a game changer for me, in my ability to stay in touch with some more distant connections.

  • Kevin Sun

    •

    Feb 17, 2022

    With Contactually's shutdown we're looking into ways to include some of their 'scale mail' functionality -- please stay tuned

    • Liz Arnold

      •

      Feb 18, 2022

      Kevin Sun: Yup - I came from Contactually. The founder was a former student and I stayed on it way too long! lol

  • Kevin Sun changed status to In Progress
    •

    Jan 29

    We're planning to launch this in Feb!

  • CJ

    •

    Feb 6, 2024

    Option to send automated birthday wishes

  • Liz Arnold

    •

    Feb 11, 2022

    Related feature: Sending a 1:1 message at scale. Aka the ability to create a mail merge email to multiple people, and then go in and customize each individual email before hitting send on all of them.

  • Tony

    •

    Sep 9, 2020

    Or predrafted messages

  • Looking foward to this.

  • Saad Khan

    •

    Sep 11, 2025

    Yes please

  • Kevin Sun changed status to Planned
    •

    Sep 11, 2025

    we're planning to roll out a mail merge functionality - will keep you updated here!

    • Jesse Freese

      •

      Dec 10, 2025

      Kevin Sun - Is there an ETA on this feature? This one update would allow me to cancel my subscription for folk (another CRM). Until then, I simply can't use Dex as my only relationship database. Personally I can easily do without middle names and frankly all the little updates on your team's roadmap, but as someone who makes money by nurturing relationships, not being able to contact multiple people at once is IMHO Dex's largest weakness. Can you please prioritize this? Please!

  • Jesse Freese

    •

    Jul 30, 2025

    Yes, Dex…we still need this. Game changer for my workflow…I need to be able to invite multiple people to dinners or events, etc. Please please add this feature. Thank you.