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  • Dex Operations

    Team•

    Jun 12

    Marking this as complete. More information here:

    https://getdex.com/docs/ai/mcp-server

  • Michael Nussbaumer

    •

    Mar 25

    That idea came from me. For example, I can see the following use cases without Dex having to programme them. So it’s a win-win situation for everyone:

    • Post-call follow-up via voice command — notes, next steps and follow-up tasks are automatically entered into the CRM.

    • Bulk updates via simple instructions: “Move all customers in the pharmaceutical sector to Segment B.”

    • Integration of the CRM with other tools (email, calendar, ERP) via Claude as intelligent middleware — no programming knowledge required.

    • Claude does web analyses for me on customers that I want summarised and entered into Dex.

    • Claude analyses my contacts using a GTM paper to identify who might be a good fit.

    • Claude records who has responded to my LinkedIn post and assigns these people to a specific group in Dex.

    An MCP is set to become the new standard alongside the API. This would allow us to get much, much more out of Dex.