import additional information as well like location
Joachim Auster
•
Oct 28, 2023
CJ: Which data is imported? No documentation available, all is just black-box, that is not trustfull at all. Sorry to say this honestful.
Sampath K Iyengar
•
Feb 19, 2025
Facebook had a lot of restrictions , so agree with Kevin
Matthew Silberman changed status to Under Review
•
Feb 18, 2025
Kevin Sun changed status to Open
•
Feb 18, 2025
Unfortunately we don't have a plan for this yet - as Facebook has pretty tight data restrictions. Still looking into how we can do this in a way that is compliant and does not get your account banned.
Matthew Silberman changed status to Under Review
•
Feb 12, 2025
Joachim Auster
•
Oct 28, 2023
To read this feature is open since 2021 is frustrating.
Facebook imports only friends with brithdays, all other friends are ignored.
And no other data is imported, really annoying.
Then there is the HUGE issue with MERGING contacts!
Users have NO control over which picture and data will be used for merging, this happens all in a blackbox with NO control over this process. This is a NO-GO, my friends at Dex.
This shows me, that Dex is NOT the value solution to me. Yes, there are no other similar solutions in the market, but paying and not being able to use Dex as a contact book for phoning and emailing is a NO-GO.
I am an Office 365 user. I dont use Google for personal data like contacts. Thats why Dex is out of the game due to important missing features.
Kevin Sun
•
Feb 7, 2025
Joachim Auster: Unfortunately this is in part a limitation on Facebook which we're trying to investigate -- Facebook will restrict your account if you view too many profiles.
Like this idea. I couldn't pull in birthday's from Facebook to my previously added contacts.
Kevin Sun changed status to Planned
•
Jul 29, 2021
Kevin Sun
•
Jul 13, 2021
Hi Dominic Gatti, we should already be able to do this with our Facebook import; did this process not work for you?
Dominic Gatti
•
Jul 20, 2021
Kevin Sun: When I hit the dex button in facebook it pulls their profile link but not their birthday. I have had to manually enter it
Dex Operations
Team•
Sep 21
Raised again by a customer who adds Facebook contacts one at a time with the extension button and deliberately does not want the bulk friends import.
They expected the button to bring across birthday, location and other visible profile fields, because that is what the extension documentation describes. Today the single-contact path captures name, profile photo and the profile link only, so the documented fields and the actual behaviour do not line up for anyone using the button on its own. Birthdays currently only arrive via the bulk friends sync, which is the thing this use case is trying to avoid.
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Comments13
CJ
Aug 4, 2023
import additional information as well like location
Joachim Auster
Oct 28, 2023
CJ: Which data is imported? No documentation available, all is just black-box, that is not trustfull at all. Sorry to say this honestful.
Sampath K Iyengar
Feb 19, 2025
Facebook had a lot of restrictions , so agree with Kevin
Feb 18, 2025
Feb 18, 2025
Unfortunately we don't have a plan for this yet - as Facebook has pretty tight data restrictions. Still looking into how we can do this in a way that is compliant and does not get your account banned.
Feb 12, 2025
Joachim Auster
Oct 28, 2023
To read this feature is open since 2021 is frustrating.
Facebook imports only friends with brithdays, all other friends are ignored.
And no other data is imported, really annoying.
Then there is the HUGE issue with MERGING contacts!
Users have NO control over which picture and data will be used for merging, this happens all in a blackbox with NO control over this process. This is a NO-GO, my friends at Dex.
This shows me, that Dex is NOT the value solution to me. Yes, there are no other similar solutions in the market, but paying and not being able to use Dex as a contact book for phoning and emailing is a NO-GO.
I am an Office 365 user. I dont use Google for personal data like contacts. Thats why Dex is out of the game due to important missing features.
Kevin Sun
Feb 7, 2025
Joachim Auster: Unfortunately this is in part a limitation on Facebook which we're trying to investigate -- Facebook will restrict your account if you view too many profiles.
With merge and fix, as mentioned in https://roadmap.getdex.com/admin/feedback/feature-requests/p/better-duplicate-deduplicate-detection-for-merge-and-fix, for all fields which we can combine (like phones and emails), we'll take a combination of all values. For all values, we prioritize the most recently created contact. Hope this helps!
Jason Kanoff
Jan 1, 2022
Like this idea. I couldn't pull in birthday's from Facebook to my previously added contacts.
Jul 29, 2021
Kevin Sun
Jul 13, 2021
Hi Dominic Gatti, we should already be able to do this with our Facebook import; did this process not work for you?
Dominic Gatti
Jul 20, 2021
Kevin Sun: When I hit the dex button in facebook it pulls their profile link but not their birthday. I have had to manually enter it
Dex Operations
Sep 21
Raised again by a customer who adds Facebook contacts one at a time with the extension button and deliberately does not want the bulk friends import.
They expected the button to bring across birthday, location and other visible profile fields, because that is what the extension documentation describes. Today the single-contact path captures name, profile photo and the profile link only, so the documented fields and the actual behaviour do not line up for anyone using the button on its own. Birthdays currently only arrive via the bulk friends sync, which is the thing this use case is trying to avoid.