App enters the data but won't save after I scan a card. Then if you add it directly from a created contact, it captures the picture incorrectly. Really need this feature to work now that meetings are back in person!
Hi Jennifer King and Amy Perez, I'm so sorry it's taken us this long to reply to you!
We recently launched a rebuilt mobile app that should fix this issue. Would you mind re-downloading or updating the app and letting me know if it's resolved? If not, we'll get right to work on it.
Thanks again! -Matt
Amy Perez
•
Jun 8, 2023
Agreed! I have 50 cards on my desk to scan and none of them are populating the correct fields. I'd like the phone, email, name and company at the very least.
Also, there should be a "notes" field in the initial scan so I don't have to move away from the screen in every card. It defeats the purpose of scanning a bunch at once.
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Comments3
Feb 18, 2025
This is completed in our rebuilt mobile app!
Feb 5, 2025
Hi Jennifer King and Amy Perez, I'm so sorry it's taken us this long to reply to you!
We recently launched a rebuilt mobile app that should fix this issue. Would you mind re-downloading or updating the app and letting me know if it's resolved? If not, we'll get right to work on it.
Thanks again! -Matt
Amy Perez
Jun 8, 2023
Agreed! I have 50 cards on my desk to scan and none of them are populating the correct fields. I'd like the phone, email, name and company at the very least.
Also, there should be a "notes" field in the initial scan so I don't have to move away from the screen in every card. It defeats the purpose of scanning a bunch at once.