Details:
Some users want to use Dex primarily as a lightweight, client-focused CRM, centered on Keep-in-Touch (KIT) reminders and manual engagement tracking — without relying on social, email, or LinkedIn automations.
Use case:
Track a small, rotating set of active clients
Log meetings, calls, and emails manually
Use KIT reminders to ensure thoughtful follow-up
No need for:
LinkedIn sync
Social graph imports
Automatic contact creation
Contacts are added intentionally and limited to clients only
Constraints today:
Users who rely on Outlook Desktop (IMAP) or non-web email clients can’t benefit from Dex’s automation
Value of Dex becomes clear only after weeks of manual KIT usage, not within a 7-day trial
Dex is positioned as a broad relationship manager, while this audience wants a focused client-engagement tool
Requested enhancements (conceptual):
A “Client Mode” or configuration focused on:
Manual interactions
KIT-first workflows
Reduced emphasis on social/email sync
Positioning or onboarding that supports manual-first CRM usage
Consideration of:
Longer evaluation periods for manual workflows
A lighter-weight plan or mode for client-only use cases
Please authenticate to join the conversation.
Open
Feature Request
About 2 months ago

CJ
Get notified by email when there are changes.
Open
Feature Request
About 2 months ago

CJ
Get notified by email when there are changes.