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API / Zapier connection

Be able to automate some of the zapier stuff

Status: Complete31 comments

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Comments31

  • Kevin Sun

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    Nov 10, 2023

    We're shooting to launch a basic version of this Zapier integration next month! We've been trying to consider the best way to create actions that don't result in duplicates.

    • JT Marting

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      Dec 18, 2023

      Kevin Sun: You can't really do anything yet with the Beta that has launched. I'd love to be able to pull a contact and return a custom field. Pipedrive has a great interface for Zapier. I am beginning to build my CRM out around Zapier and may need to pivot to Pipedrive.

    • Kevin Sun

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      Dec 18, 2023

      JT Marting: It's likely we won't be able to support every usecase on day one (as context: Pipedrive has ~1000 employees and we have 6!).

      We're building the first version of our Zapier integration to be useful for the usecases we've heard about. If first-class Zapier support with custom fields is a necessary requirement we may not be able to support that in our first pass.

      Appreciate your understanding!

  • Kevin Sun changed status to In Progress
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    Jun 30, 2023

    We expect to release this next month + thanks everyone for your patience.

    • Michael Macolino

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      Jul 4, 2023

      Kevin Sun: This will be a game changer for Dex, thanks for building

  • Martin Schröder

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    Feb 23, 2021

    Be able to integrate with Integromat would be awesome as well.

  • Liz Arnold

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    Jun 13, 2022

    Any chance we can get an update on when this will be implemented? It's been on the roadmap for a while & seems to be the top requested feature that's not in the 'In Process' column. thank you!

    • Kevin Sun

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      Jun 14, 2022

      Liz Arnold: Hi Liz! This is on the backlog and we'd like to get to this sometime in the next quarter -- appreciate your patience in the meantime. It's likely we'll start with one or two triggers/actions first, do let us know what you'd like to see first!

    • Liz Arnold

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      Jun 15, 2022

      Kevin Sun: thanks for the update. Glad it's moving up the backlog queue. For me, it would be related to automating some email sequences - sorta trying to create an automated program by group.

    • Will Fedder

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      Jun 25, 2022

      Kevin Sun: You can't be everything to everyone…but come on, it's 2022, you at least need an API so us nerds can try.
      It would absolutely be the difference between paying for a premium subscription and not really using the app at all since I can't pull contacts/notes into my normal workflow.

  • Robert Failla

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    Jan 10, 2022

    Hi, what is the status of this request? It's been in the planning stage for a while.

  • Kevin Sun changed status to Planned
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    Aug 19, 2021

    We're planning an early version that allows you to 'Create or update Dex Contact' from various sources.

    • MC Carter

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      Apr 16, 2022

      Kevin Sun: What I want in the Zapier integration is the ability for triggers / events in Dex to update our main CRM (which is a multi-function marketing automation platform — Keap Max Classic, fka Infusionsoft). We have too many processes built in Keap to stop using it (CRM is about one-tenth or less of what we use Keap for — we use it for eCommerce, subscription management, automation of operational and admin processes, automation of lead gen off the back of lead magnet downloads and webinar registrations and more) so that sunk cost prevents us from switching to a different platform, but… what Dex does in the CRM and personalised outreach area is so great, I want to be able to use Dex but have it also update the contact record in Keap — e.g. add records of notes, messages etc. that are made in Dex, to Keap. I don't care too much whether we can update Dex from other sources, though that would be handy I suppose.

  • Juan Lopez

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    Jan 1, 2023

    this is very important to me, I leave between dex and notion for most of my work and need to just have one source of truth in dex but expand features with the versatility of notion… keep us posted on the ETA.

  • Glenn Grant

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    May 18, 2022

    Without a fully fledged API (ideally), and/or a way to export all of my data in an easily consumable/reusable format; it makes me hesitant to invest the time in ingesting + cleaning up my data within this tool.

  • Kevin Sun changed status to Complete
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    Feb 23, 2024

    With the Dex User API:

    https://guide.getdex.com/dex-user-api

    And the first version of our Zapier integration:

    https://guide.getdex.com/integrations/zapier

    I'l marking this feature request as complete 🎉

  • Hugo Bieber

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    Sep 5, 2023

    Stuck on Office365 which seems to have no integrations with Dex so Zapier automation would make life a lot simpler