Details:
Reconciling duplicate contacts is one of the most labor-intensive parts of using Dex. Duplicates commonly arise from name changes (e.g., marriage), nicknames, automatic email imports, or inconsistent formatting.
Currently, Merge Contacts only surfaces very high-confidence matches and does not help users identify or resolve edge cases. As a result, users are forced to manually search common names (e.g., “Claire”) and visually scan for duplicates.
Proposed solution:
Introduce a “Contact Clean Up” mode (similar in spirit to Quick Actions) focused specifically on identifying and resolving potential duplicates that require human judgment.
Possible capabilities:
Surface lower-confidence duplicate candidates for user review (not auto-merge)
Detect patterns such as:
First/last name + email domain similarities
Nickname vs. legal name (e.g., Liz / Elizabeth)
Same company + similar names
Allow users to:
Review uncertain matches one by one
Approve, skip, or dismiss merge suggestions
Provide search and filtering tools specifically optimized for cleanup workflows
Value:
Dramatically reduces manual effort in maintaining clean contact data
Gives users control over ambiguous merge decisions
Improves long-term data quality without risking incorrect automatic merges
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Open
Feature Request
About 2 months ago

CJ
Get notified by email when there are changes.
Open
Feature Request
About 2 months ago

CJ
Get notified by email when there are changes.