Details:
Reconciling duplicate contacts is one of the most labor-intensive parts of using Dex. Duplicates commonly arise from name changes (e.g., marriage), nicknames, automatic email imports, or inconsistent formatting.
Currently, Merge Contacts only surfaces very high-confidence matches and does not help users identify or resolve edge cases. As a result, users are forced to manually search common names (e.g., “Claire”) and visually scan for duplicates.
Proposed solution:
Introduce a “Contact Clean Up” mode (similar in spirit to Quick Actions) focused specifically on identifying and resolving potential duplicates that require human judgment.
Possible capabilities:
Surface lower-confidence duplicate candidates for user review (not auto-merge)
Detect patterns such as:
First/last name + email domain similarities
Nickname vs. legal name (e.g., Liz / Elizabeth)
Same company + similar names
Allow users to:
Review uncertain matches one by one
Approve, skip, or dismiss merge suggestions
Provide search and filtering tools specifically optimized for cleanup workflows
Value:
Dramatically reduces manual effort in maintaining clean contact data
Gives users control over ambiguous merge decisions
Improves long-term data quality without risking incorrect automatic merges
Please authenticate to join the conversation.
Open
Feature Request
26 days ago

CJ
Get notified by email when there are changes.
Open
Feature Request
26 days ago

CJ
Get notified by email when there are changes.